Money in, money out
Every method settles natively in Australian dollars. No conversion spread, no processing fee from us, and a payout queue measured in minutes rather than business days.
Deposit methods and limits
Deposits are credited the moment the payment network confirms them. PayID and Osko are the fastest — usually under ten seconds — because they run on the New Payments Platform rather than card rails.
| Method | Minimum | Maximum per day | Speed | Fee |
|---|---|---|---|---|
| PayID | A$20 | A$50,000 | Instant | None |
| Osko | A$20 | A$50,000 | Instant | None |
| POLi | A$20 | A$20,000 | Instant | None |
| Bank transfer | A$50 | A$100,000 | Same business day | None |
| Visa | A$30 | A$10,000 | Instant | None |
| Mastercard | A$30 | A$10,000 | Instant | None |
| Bitcoin | A$25 | No limit | 2 network confirmations | Network fee only |
| Tether (USDT) | A$25 | No limit | Instant | Network fee only |
Card deposits sometimes bounce. Several Australian banks block gambling merchant category codes at the card level — it's the bank's policy, not a MATE29 decline. PayID goes through every time because it's a standard bank transfer.
Withdrawals
Once your account is verified, withdrawals are automated. There's no manual approval queue, no "pending period" designed to tempt you into reversing the request, and no weekend pause. Our rolling 30-day median from request to funds landing is 8 minutes 42 seconds.
| Method | Minimum | Maximum per day | Typical time | Fee |
|---|---|---|---|---|
| PayID | A$30 | A$50,000 | Under 10 minutes | None |
| Osko | A$30 | A$50,000 | Under 10 minutes | None |
| Bank transfer | A$50 | A$50,000 | Same or next business day | None |
| Visa / Mastercard | A$50 | A$10,000 | 1–3 business days | None |
| Bitcoin | A$50 | A$50,000 | Under 30 minutes | Network fee only |
| Tether (USDT) | A$50 | A$50,000 | Under 10 minutes | Network fee only |
Daily caps scale with your VIP tier — Bronze sits at A$10,000 and Platinum at A$50,000. If you've had a very good night and need more than the cap in one go, message live chat and we'll arrange a manual release rather than dripping it out over a week.
Verification, done once
Australian anti-money-laundering law requires us to confirm who you are before paying out. We ask for it up front rather than springing it on you at withdrawal time.
Photo ID
Driver licence, passport or proof-of-age card. A clear phone photo is fine — all four corners visible, no glare across the details.
Proof of address
A utility bill, bank statement or rates notice dated within the last three months, showing your name and the address on your account.
Payment ownership
For card deposits only: a photo of the card with the middle digits covered. Not required for PayID, Osko or bank transfer.
Approved
Usually within 20 minutes in Australian business hours, up to 4 hours overnight. After that, every future withdrawal is automatic.
Your documents don't sit on a server forever. Verification files are encrypted at rest, accessible only to our compliance team, and deleted once the retention period required by law expires. Full detail is in the privacy policy.
Three things that delay a payout
- Name mismatch. The name on your bank account must match the name on your MATE29 account exactly. Nicknames and middle-name variations trigger a manual review.
- An active bonus. Wagering has to be complete before bonus-derived funds can be withdrawn. Your own deposited balance is always available.
- Withdrawing to a different method. Anti-money-laundering rules require funds to return the way they came, at least up to the amount deposited.
Everything we accept
